The term ‘normalisation of deviance’ refers to situations where employees become accustomed to deviation from standards/designs in engineering and industrial situations without recognising that these can be precursor events to major incidents.
This was a contributory factor in the loss of the Challenger and Columbia space shuttles, the Buncefield explosion, the loss of an RAF Nimrod MR2 and many other major incidents.
Can normalisation of deviance occur with data?
Posted by Julian Schwarzenbach 